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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joseph Walker

Joseph Walker

August 28, 2025

5  out of  5
rating by Joseph Walker
"Hit a log with my boat and tore up my lower unit and they got me taken care of extremely fast and the communication was fantastic. Every step of the process was smooth"
We responded:
"Joseph, We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Marsha"
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Cullen

August 28, 2025

5  out of  5
rating by Cullen
"Always impressed with their level of service... effort and customer care ..top-shelf insurance company."
We responded:
"Cullen, We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -- Marsha"
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Edwin Thomas

August 20, 2025

5  out of  5
rating by Edwin Thomas
"Always very helpful and willing to listen to your concerns."
We responded:
"Edwin, We are honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -- Marsha"
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Samuel Swetnam

August 18, 2025

5  out of  5
rating by Samuel Swetnam
"I am very pleased with the way they handle my homeowners insurance policy. Had my roof damaged by a severe storm and after a few emails and calls my roof was replaced. Definitely recommend giving them a call!"
We responded:
"Thanks for the 5 stars, Samuel!!! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -- Marsha"
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Sally Summerfield

August 18, 2025

5  out of  5
rating by Sally Summerfield
"I’ve been with State Farm my entire life. We’ve been with Marsha’s office several years and I can’t say enough good things. Honest, friendly, knowledgeable! Responsive to phone calls. They know you by name and will explain anything you need. Car insurance✔️life✔️home✔️ investments ✔️ . We moved to Lexington and she’s licensed in KY too! The office staff can handle about anything you need too ."
We responded:
"Thank you, Sally, for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Hope you are enjoying Lexington and your family is well. If you ever have any questions or need assistance, we’re here to help! -- Marsha"
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97621angie

August 17, 2025

5  out of  5
rating by 97621angie
"I have been a customer here since 2018. The staff here is absolutely the best. During the years I have added 2 vehicles, and they always helped me to come up with the best plan. They have gone over the top to help me out. State Farm is the best insurance, and Marsha Slater's team is the greatest. Honest, trustworthy, and dependable insurance. Highly recommend! Will not go anywhere else."
We responded:
"Thanks for your wonderful review! This is an example of the relationships with our customers that drive us everyday!! So glad you are pleased with my team and with State Farm. We are here to help you anytime! -- Marsha"
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Angela Stuntz

August 14, 2025

5  out of  5
rating by Angela Stuntz
"Marsha Slaters office is the best!! I have had a State Farm policy for over 40 years and Marshas office has had it for 31 years!! They have been wonderful though kids learning to drive and both of my kids still have policies there too!! We have vehicles, camper, life, IRA,etc!! Never had a problem."
We responded:
"Thanks, Angie, for your kind review! We have been connected for quite a while now and have enjoyed a wonderful relationship with you and your family. Where has the time gone?? Reach out anytime you need us!! -- Marsha"
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Sharon Wetherholt

August 13, 2025

5  out of  5
rating by Sharon Wetherholt
"I have been with State Farm Insurance since 1968 when I graduated Barboursville High School. I switched to Marsha Slater as my agent when I moved back to Barboursville, WV after my marriage. I have always been more than satisfied with the service I got from the Barboursville State Farm Office. They are always ready with information and guidance when needed and will go above normal services if needed to help a client. My parents also used State Farm Insurance for many years. When I think about vehicle insurance I immediately think of Marsha Slater’s State Farm Insurance and the care they have afforded me for 57 years. Thank you for all your years of service to myself and my family. Sharon Wetherholt Simon Retired Teacher"
We responded:
"Sharon, I am so blessed to have had your business for so many years! Loyalty is hard to find these days and, although we aren't perfect, we will always work hard to help our customers through the good times in life and the bad times!! Reach out anytime you need us. And, thanks, Sharon, for your review! -- Marsha"
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Mike Morrison

August 12, 2025

5  out of  5
rating by Mike Morrison
"I have been with State Farm insurance , Marsha Slater's office almost 30 years and I have nothing but good things to say about them.I have my home and vehicles insured through them and they have always been there for me when I've needed them.They have always been very polite and courteous in every way."
We responded:
"Wow, Mike! That's a long time and I so appreciate your business throughout the years!! We hope to continue to be here for you anytime you need us! Thanks for your review! -- Marsha"
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Susan Stapleton

August 12, 2025

5  out of  5
rating by Susan Stapleton
"We have had great experiences with them and have been with them for several years without any problems. Very courteous staff."
We responded:
"Thanks, Susan, for your awesome review! We are thankful for your business and hope to provide you with great experiences always!! -- Marsha"
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Jackie Gooch

August 7, 2025

5  out of  5
rating by Jackie Gooch
"Wonderful agents at my local office. Great coverage"
We responded:
"Thanks, Jackie!! We try hard to help our customers! Thanks for your business!! -- Marsha"
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Julie Snyder-Yuly

July 31, 2025

5  out of  5
rating by Julie Snyder-Yuly
"I have been with Marsha Slater since I moved here in 2018. The agency handles our home, auto, and even a Roth account. We have been exceptionally pleased with the staff and service. When needed, we have easily been able to get in for a visit or even a quick phone chat. We have been with State Farm for many years and have been pleased with their coverage and service. We have been lucky to never have more than small claims, but the were handled promptly and fairly. I would not hesitate to recommend Marsha and her team!"
We responded:
"Thanks, Julie, for your kind words!! I've enjoyed working with you and am always available to assist whenever you need me and my team!! -- Marsha"
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Jonah Snyder

July 31, 2025

5  out of  5
rating by Jonah Snyder
"Always get what I need from walk-ins or phone calls"
We responded:
"Thanks, Jonah, for your 5-star review of my office. We're always here to help you. Reach out anytime you need us!! -- Marsha"
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Madi Smith

July 30, 2025

5  out of  5
rating by Madi Smith
"Always very helpful and quick to respond. I appreciate how helpful they are. They always take time to explain things thoroughly and answer any questions you may have. They are the best!"
We responded:
"Thanks, Madi!! Insurance can be difficult if you don't work in this industry. Our goal is to make it simple for you to make the choices you need to make. Reach out anytime you need us! -- Marsha"
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Tanner Smith

July 29, 2025

5  out of  5
rating by Tanner Smith
"Great customer service by everyone involved."
We responded:
"Thanks, Tanner, for your review and comments!! Our promise to you is to be available when you need us. Reach out anytime!! -- Marsha"
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Regan Abughali

July 29, 2025

5  out of  5
rating by Regan Abughali
"She is the absolute best agent in the cabell county area that we could find. She got us the same coverage for 31$ cheaper than the same company different agent that’s located in downtown Huntington. We will always stick with her!!!"
We responded:
"Thank you, Regan! My team and I work hard to get you the best price available, then to help you as issues might arise, like claims or payment issues. These things happen but we promise to work hard for you and find resolutions! Stay in touch anytime you need us! -- Marsha "
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Bambi Smith

July 23, 2025

5  out of  5
rating by Bambi Smith
"I have never had anything but pleasant and very helpful experiences with everyone in the office. Very friendly and knowledgeable."
We responded:
"Thanks, Bambi, for your kind review! Let us know if you ever need any help with your insurance program. -- Marsha"
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Monica Slash

July 22, 2025

5  out of  5
rating by Monica Slash
"The staff at Marsha Slaters office are very helpful and professional. I absolutely love the way they're there whenever I need help with something."
We responded:
"Like the slogan goes, "Like a good neighbor, State Farm is there!" And, we truly want to be there for you whenever you need us. Thanks, Monica, for the 5 stars!! And reach out to us anytime!! -- Marsha"
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Robert Simmons

July 17, 2025

5  out of  5
rating by Robert Simmons
"Marsha Slater’s office staff has provided excellent customer service."
We responded:
"Thanks, Robert! We hope to always be prompt and efficient when working with our customers. Thanks for your business!! -- Marsha"
Profile photo of Betty Sias

Betty Sias

July 16, 2025

5  out of  5
rating by Betty Sias
"I have been a State Farm customer and a client of Marsha Slater for approximately 45 years. Marsha, as well as her client representatives in the office, have always been there for our family. I never hesitate to call with questions or assistance. The customer service is top rated!!"
We responded:
"Thanks, Betty, for your kind words! We do go back a long way back and I appreciate your business throughout the many years! Please reach out anytime you need anything!! -- Marsha"
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Obsidiana Jones

July 16, 2025

5  out of  5
rating by Obsidiana Jones
"I had a few issues with billing that was my own doing. I delt with Ally and she went above and beyond for me to get my issue solved. It took a few times for the system to get it right (nothing related to what ally did) and each time I called I dealt with her and got my issue solved. Since being solved I’ve had no issues at all. I bundle my home and both cars together and any process to use them is quick and easy."
We responded:
"Thanks, Obsidiana, for your kind words. So glad to hear that Ally helped you get your billing issues resolved. Those types of things happen but we are very willing to help get things straightened out. I appreciate your business and call, text, email or visit us in the office anytime you need our help! -- Marsha"
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Steve Short

July 14, 2025

5  out of  5
rating by Steve Short
"Absolute professional and answered any and all questions I had. Highly recommend"
We responded:
"Thanks for the 5 stars, Steve! We appreciate your business and the confidence you place in us to assist with your insurance needs. Call on us anytime you need us!! -- Marsha"
Profile photo of BRENT SCARBERRY

BRENT SCARBERRY

July 9, 2025

5  out of  5
rating by BRENT SCARBERRY
"Every time I contact Marsha’s office I have had a positive experience. No matter who I speak with, they always take the time to thoroughly assist me with whatever my needs or situation is. Those professional and caring traits are uncommon at many places now. I have confidence each time I speak with a representative at Marsha’s office that my questions or issues will immediately be addressed and resolved in a caring manner."
We responded:
"Thank you, Brent! I've enjoyed a long, insurance relationship with you and your family and I give you 5-stars, too! I appreciate your business and hope to always provide the best service to you and yours!! -- Marsha"
Profile photo of Jackson Scarberry

Jackson Scarberry

July 9, 2025

5  out of  5
rating by Jackson Scarberry
"I have had perfect experience every time I have been. They are nice, welcoming, and always very helpful. Never had a single issue with them, always have worked with me on any situation I face."
We responded:
"Jackson, Thanks again for an awesome review! So glad you are pleased with our service! Call, text or stop in anytime!! - Marsha "
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Leslie Sayre

July 8, 2025

5  out of  5
rating by Leslie Sayre
"Best rate I've found, always friendly."
We responded:
"Thanks, Leslie, for your 5-star review! Glad your rate is good but even more glad you found us friendly when working with us! We appreciate your business. Call, text or stop in anytime your need anything!! -- Marsha"